Our purchase process starts by a customer identifying the range of products from the wide list of items available on the website. After identification of the products, a customer selects the item they would wish to purchase. This is routine procedure followed by most.
In the event that the selected product is not available, the system automatically notifies the customer. If there is a similar product to the one out of stock available, the customer is also notified. But we strive our best to get the product quick in stock and make it available to the customer. Also, make them aware of the same.
The system gives the customer all the payment options available, and after adding all required items to the cart, the system automatically captures the details and generates the sales invoice.
There is a list to show the payment options that are available to a customer which may include but not limited to the following:
Partial Cash on Delivery (Pay a booking amount and Rest pay with cash on delivery)
Credit cards and debit cards are fast and efficient since the customer just keys in the card number and the system will automatically process the payment.
After making the payment, the system automatically generates an online receipt which has a unique identification code for the sale which should be produced during delivery. This code is emailed to the customer.
The above customer`s order and payment upon finalization by a customer automatically prompt the warehouse team to retrieve and package the goods and they are ready for dispatch.
Using the client`s details previously provided under account creation, the delivery team will be in a position to efficiently dispatch the order to the selected courier service provider for delivery to customer’s billing/shipping address.